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| Tekijä: | Kim, W.C. Mauborgne, R. |
| Otsikko: | Fair process: Managing in the knowledge economy (classic) |
| Lehti: | Harvard Business Review
2003 : JAN, VOL. 81:1, p. 127-136 |
| Asiasana: | Management Skills Decision making Employees Work Organizational behaviour Change Research USA |
| Kieli: | eng |
| Tiivistelmä: | The authors studied the links among trust, idea sharing, and corporate performance for more than a decade. They explored why managers of local subsidiaries so often fail to share information with executives at headquarters, and they studied the dynamics of idea sharing in product development teams, joint ventures, supplier partnerships, and corporate transformations. They offer an explanation for why people resist change even when it would benefit them directly. In every case, the decisive factor is what the authors call "fair process", fairness in the way that a company makes and executes decisions. (This article is a part of the Best of HBR series, publ. in 1997). |
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