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Tekijä: | Scarff, A. |
Otsikko: | Advancing knowledge sharing with Intranet 2.0. How IBM, Motorola and Siemens are using blogs, wikis and RSS |
Lehti: | Knowledge Management Review
2006 : SEP/OCT, VOL. 9:4, p. 24-27 |
Asiasana: | knowledge management information technology technological change case studies companies Intranet USA |
Vapaa asiasana: | knowledge sharing |
Kieli: | eng |
Tiivistelmä: | The world is changing and corporations need to move with it. Opening the lines of communication and knowledge-sharing is a sensible way through controlled flexibility in the land of Intranet 2.0. The buzz word for advancing knowledge-sharing is "SMIFing", that is, social media inside the firewall, refering to Web 2.0 - or Intranet 2.0 - which is a paradigm shift where collaboration and free speech reign and where users are encouraged to network and form the content of the Intranet site. A Wiki (from the Hawaiian word for "quick") is a shared online medium for everyone to update. It can be used to create a knowledge base or reference for staff, researchers, sales teams or customer service representatives. It is a good tool to encourage communities of practice (CoPs), or knowledge-sharing generally, as you can control the flow of conversation through sub-categories. |
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