haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 130-139 / 567
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 otsikkovuositekijä
130.
E-satisfaction and e-loyalty: a contingency framework
Psychology & Marketing
2003 : FEB, VOL. 20:2, p. 123-138
 2003 Anderson, R.E.
Srinivasan, S.S.
131.
Best practices in identifying customer-driven improvement opportunities
Industrial Marketing Management
2003 : AUG, VOL. 32:6, p. 455-466
 2003 Garver, M.S.
132.
The outsourcing of training and development: factors impacting client satisfaction
Journal of Management
2003 : VOL. 29:2, p. 207-229
 2003 Gainey, T.W.
Klaas, B.S.
133.
Toronto's Roy Thomson Hall: A metamorphosis
International Journal of Arts Management
2003 : FALL, VOL. 6:1, p. 4-8
 2003 Cutts, C.S.
134.
Determinanten der Preistoleranz von Nachfragen
Unternehmung
2003 : VOL. 57:2, p. 153-178
 2003 Herrmann, A.
Huber, F.
Wricke, M.
135.
Exploring the impact of relationship transparency on business relationships: a cross-sectional study among purchasing managers in Germany
Industrial Marketing Management
2003 : FEB, VOL. 32:2, p. 101-108
 2003 Eggert, A.
Helm, S.
136.
Top box: rediscovering customer satisfaction
Business Horizons
2003 : SEP/OCT, VOL. 46:5, p. 3-14
 2003 Taylor, A.
137.
Beyond core service
Psychology & Marketing
2003 : MAR, VOL. 20:3, p. 187-208
 2003 Butcher, K.
Sparks, B.
O'Callaghan, F.
138.
A conceptualization of the relationships between service quality and visitor satisfaction, and their links to destination selection
Leisure Studies
2003 : JAN, VOL. 22:1, p. 65-80
 2003 Tian-Cole, S.
Cromption, J.L.
139.
Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park
Tourism Management
2003 : FEB, VOL. 24:1, p. 73-81
 2003 Akama, J. S.
Kieti, D. M.
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