haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 135-144 / 567
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135.
Exploring the impact of relationship transparency on business relationships: a cross-sectional study among purchasing managers in Germany
Industrial Marketing Management
2003 : FEB, VOL. 32:2, p. 101-108
 2003 Eggert, A.
Helm, S.
136.
Top box: rediscovering customer satisfaction
Business Horizons
2003 : SEP/OCT, VOL. 46:5, p. 3-14
 2003 Taylor, A.
137.
Beyond core service
Psychology & Marketing
2003 : MAR, VOL. 20:3, p. 187-208
 2003 Butcher, K.
Sparks, B.
O'Callaghan, F.
138.
A conceptualization of the relationships between service quality and visitor satisfaction, and their links to destination selection
Leisure Studies
2003 : JAN, VOL. 22:1, p. 65-80
 2003 Tian-Cole, S.
Cromption, J.L.
139.
Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park
Tourism Management
2003 : FEB, VOL. 24:1, p. 73-81
 2003 Akama, J. S.
Kieti, D. M.
140.
Die Wirkungen informations- bzw. anbahnungsbezogener Leistungen im E-Commerce auf die Kundenzufriedenheit und Kundenbindung
Zeitschrift für Betriebswirtschaft
2003 : FEB, VOL. 73:2, p. 169-199
 2003 Betz, J.
Krafft, M.
141.
A comparison of approaches to importance-performance analysis
International Journal of Market Research
2003 : VOL. 45:1, p. 55-71
 2003 Bacon, D. R.
142.
Public self-consciousness disposition effect on reactions to waiting in line
Journal of Consumer Behaviour
2003 : MAR, VOL. 2:3, p. 212-231
 2003 Marquis, M.
Filiatrault, P.
143.
Effects of counterfactual thought on postpurchase consumer affect
Psychology & Marketing
2003 : JAN, VOL. 20:1, p. 23-46
 2003 Walchli, S.B.
Landman, J.
144.
Satisfaction with Internet-based services: the role of expectations and desires
International Journal of Electronic Commerce
2002 : WINTER, VOL. 7:2, p. 31-49
 2002 Khalifa, M.
Liu, V.
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