haku: @indexterm service / yhteensä: 1148
viitteet: 143-152 / 1148
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143.
Externalization of employment in a service environment: the role of organizational and customer identification
Journal of Organizational Behavior
2008 : APR, VOL. 29:3, p. 287-309
 2008 Johnson, S.A
Ashforth, B.E.
144.
Does interfirm modularity complement ignorance? A field study of software outsourcing alliances
Strategic Management Journal
2008 : NOV, VOL. 29:11, p. 1241-1252
 2008 Tiwana, A.
145.
Exploring the effect of cognitive biases on customer support services
Creativity and innovation management
2008 : MAR, VOL. 17:1, p. 58-70
 2008 Gebauer, H.
Krempl, R.
Fleisch, E.
146.
Economic satisfaction and relationship commitment in channels: The moderating role of environmental uncertainty, collaborative communication and coordination strategy
European Journal of Marketing
2008 : VOL. 42:1/2 p. 178-195
 2008 Sahadev, S.
147.
Is there a new service proletariat? Post-industrial employment growth and social inequality in Spain
European sociological review
2008 : JUL, VOL 24:3 p. 299-313
 2008 Bernardi, F.
Garrido, L.
148.
Enhancing luxury cruise liner operators' competitive advantage: A study aimed at improving customer loyalty and future patronage
Journal of Travel & Tourism Marketing
2008 : VOL. 25:1, p. 1-12
 2008 Lobo, A.C.
149.
The visitor experience and perception of information quality at the Sydney Visitor information centre
Journal of Travel & Tourism Marketing
2008 : VOL. 24:1, p. 35-46
 2008 Mistilis, N.
D'Ambra, J.
150.
A cross-national comparison of consumer perceptions of service recovery
Journal of Travel & Tourism Marketing
2008 : VOL. 24:1, p. 1-16
 2008 Lee, K.
Khan, M.A.
Ko, J-Y.
151.
Investigating household preferences for kerbside recycling services in London: A choice experiment approach
Journal of Environmental Management
2008 : SEP, VOL. 88:4, p. 1099-1108
 2008 Karousakis, K.
Birol, E.
152.
'What the hell is that?': The representation of professional service markets in The Simpsons
Organization
2008 : SEP, VOL.15:5, p. 705-723
 2008 Ellis, N.
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