haku: @indexterm CONSUMER BEHAVIOUR / yhteensä: 2688
viitteet: 149-158 / 2688
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149.
What makes customers discontent with service providers? An empirical analysis of complaint handling in information and communication technology services
Journal of Business Ethics
2010 : FEB, VOL. 91:SUPPL. 1, p. 73-110
 2010 Chan, H.C.Y.
Ngai, E.W.T.
150.
What we believe is not always what we do: An empirical investigation into ethically questionable behavior in consumption
Journal of Business Ethics
2010 : FEB, VOL. 91:SUPPL. 1, p. 49-60
 2010 Fukukawa, K.
Ennew, C.
151.
Measuring consumer vulnerability to perceived product-similarity problems and its consequences
Journal of Marketing Management
2010 : FEB, VOL. 26:1-2, p. 146-162
 2010 Walsh, G. (et al.)
152.
Assigning television commercial videotapes to time slots under alternative message spacing policies
International Journal of Advertising
2010 : AUG, VOL. 29:3, p. 431-450
 2010 Brusco, M.J.
Singh, R.
153.
In stories we trust: How narrative apologies provide cover for competitive vulnerability after integrity-violating blog posts
International Journal of Research in Marketing
2010 : JUN, VOL. 27:2, p. 164-174
 2010 Laer, T. van
Ruyter, K. de
154.
The Lexus or the olive tree? Trading off between global convergence and local divergence
International Journal of Research in Marketing
2010 : JUN, VOL. 27:2, p. 107-118
 2010 Ittersum, K. van
Wong, N.
155.
Mobile phone choice: technology versus marketing. The brand effect in the Italian market
European Journal of Marketing
2010 : VOL. 44:5, p. 610-634
 2010 Petruzzellis, L.
156.
Alternative explanations of online repuchasing behavioral intentions. A comparison study of Korean and UK young customers
European Journal of Marketing
2010 : VOL. 44:6, p. 874-904
 2010 Ha, H.-Y.
Muthaly, S. K.
Akamavi, R. K.
157.
The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction
European Journal of Marketing
2010 : VOL. 44:6, p. 838-859
 2010 Walsh, G.
Mitchell, V.-W.
158.
Consumer cynicism: antecedents and consequences
European Journal of Marketing
2010 : VOL. 44:6, p. 796-837
 2010 Chylinski, M.
Chu, A.
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