haku: @indexterm service / yhteensä: 1148
viitteet: 173-182 / 1148
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173.
Turning the back office into an accelerator
Business Strategy Review
2007 : VOL. 18:4, p. 69-73
 2007 Rogers, P.
Saenz, H.
Greenspan, N.
174.
An empirical examination of the pricing policies and their antecedents in the services sector
European Journal of Marketing
2007 : VOL. 41:7/8, p. 740-764
 2007 Avlonitis, G.J.
Indounas, K.A.
175.
Explaining buyers' responses to sellers' violation of trust
European Journal of Marketing
2007 : VOL. 41:9/10 p. 1033-1052
 2007 Wang, S.
Huff, L.C.
176.
The cost of customer satisfaction: A framework for strategic cost management in service industries
European Accounting Review
2007 : VOL. 16:3, p. 499-530
 2007 Cugini, A.
Caru, A.
Zerbini, F.
177.
Qatar's energy dynamo powers alternate economy
Euromoney
2007 : DEC, VOL. 38:464, p. 94-97
 2007 Roy, S.
178.
The development of an e-travel service quality scale
Tourism Management
2007 : DEC, VOL: 28:6, p. 1434-1449
 2007 Ho, C.-I.
Lee, Y.-L.
179.
Ownership and performance of professional service firms
Organization Studies
2007 : FEB, VOL. 28:2, p. 219-238
 2007 Greenwood, R.
Deephouse, D.L.
Li, S.X.
180.
Evaluating application service provisioning using system dynamics methodology
British Journal of Management
2007 : JUN, VOL. 18:2, p. 172-191
 2007 Currie, W.L.
Joyce, P.
Winch, G.
181.
The effect of meal pace on customer satisfaction
Cornell Hotel and Restaurant Administration Quarterly
2007 : VOL 48:3, p. 231-245
 2007 Breffni, M. et al.
182.
Using brand websites to build brands online: a product versus service brand comparison
Journal of Advertising Research
2007 : VOL. 47:2, p. 193-206
 2007 Dou, W.
Krishnamurthy, S.
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