haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 207-216 / 567
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207.
A preliminary assessment of the function and conference service product at a UK stately home
Tourism Management
2000 : DEC, VOL. 21:6, p. 571-581
 2000 Callen, R. J.
Hoyes, M. K.
208.
Quality, satisfaction and behavioral intentions
Annals of Tourism Research
2000 : VOL. 27:3, p. 785-804
 2000 Baker, D. A.
Cromption, J. L.
209.
The intensity of tourist-host relationship and its effects on satisfaction and change of attitudes : the case of working tourists in Israel
Tourism Management
2000 : AUG, VOL. 21:4, p. 395-406
 2000 Pizam, A.
Uriely, N.
Reichel, A.
210.
Raising the meal ticket
Airline Business
2000 : MAR, VOL. 16:3, p. 37-38
 2000 Blank, D.
211.
A longitudinal analysis of satisfaction and profitability
Journal of Business Research
2000 : FEB, VOL. 47:2, p. 161-171
 2000 Bernhardt, K. L.
Donthu, N.
Kennett, P. A.
212.
Customer satisfaction for financial services: the role of products, services, and information technology
Management Science
1999 : SEP, VOL. 45:9, p. 1194-1209
 1999 Krishnan, M.
213.
Reasonable access for mobility-disabled persons is more than widening the door
Journal of Retailing
1999 : WIN, VOL.479-508
 1999 Kaufman-Scarborough, C.
214.
Marketing en tiempo real.
Harvard-Deusto Marketing & Ventas
1999 : JUL-AUG, 33, p.8-15
 1999 Oliver, R.W.
Rust, R. T.
Varki, S.
215.
The effects of price bundling on consumer evaluations of product offerings
International Journal of Research in Marketing
1999 : JUN, VOL. 16:2, p. 129-142
 1999 Johnson, M.
Herrmann, A.
Bauer, H.
216.
Gestion de quejas y sugerencias: herramienta clave de fidelizacion de clientes.
Harvard-Deusto Marketing & Ventas
1999 : NOV-DEC, 35, p.54-57
 1999 Camara, D.
Montero Muradas, I.
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