haku: @indexterm hotel management / yhteensä: 248
viitteet: 21-30 / 248
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 otsikkovuositekijä
21.
Recognizing the emotional element in service excellence
Cornell hospitality quarterly: hospitality leadership through learning
2008 : AUG, VOL. 49:3, p. 310-316
 2008 Johanson, M.M.
Woods, R.H.
22.
Information technology in hotel management: a framework for evaluating the sustainability of IT-dependent competitive advantage
Cornell hospitality quarterly: hospitality leadership through learning
2008 : AUG, VOL. 49:3, p. 282-296
 2008 Piccoli, G.
23.
The compelling "hard case" for "green" hotel development
Cornell hospitality quarterly: hospitality leadership through learning
2008 : AUG, VOL. 49:3, p. 234-244
 2008 Butler, J.
24.
E-mail marketing by international hotel chains: an industry-practices update
Cornell hospitality quarterly: hospitality leadership through learning
2008 : FEB, VOL. 49:1, p. 42-52
 2008 O'Connor, P.
25.
Contextual factors and cost profiles associated with employee turnover
Cornell hospitality quarterly: hospitality leadership through learning
2008 : FEB, VOL. 49:1, p. 12-27
 2008 Tracey, J.B.
Hinkin, T.R.
26.
Leading change with the 5-P model: "Complexing" the Swan and Dolphin Hotels at Walt Disney World
Cornell hospitality quarterly: hospitality leadership through learning
2008 : MAY, VOL. 49:2, p. 191-205
 2008 Ford, R.
Heisler, W.
McCreary, W.
27.
Internet hotel reservations: the terms and conditions trap
Cornell Hotel and Restaurant Administration Quarterly
2007 : NOV, VOL 48:4, p. 361-369
 2007 Wilson, R.H.
28.
Implementing futurism in independent hotel and motel service planning: an examination
Journal of Travel & Tourism Marketing
2007 : VOL. 23:1, p. 31-42
 2007 Peterson, R. T.
Stratemeyer, A. W.
29.
Driving demand for the quarterdeck: A case study
Cornell Hotel and Restaurant Administration Quarterly
2007 : AUG, VOL 48:3, p. 323-341
 2007 Kwortnik, R. J.
Vosburgh, J.
30.
The design and management of ambience - implications for hotel architecture and service
Tourism Management
2007 : VOL. 28:5, p.1315-1325
 2007 Heide, M.
Lærdal, K.
Grønhaug, K.
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