haku: @journal_id 1343 / yhteensä: 429
viitteet: 246-255 / 429
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 otsikkovuositekijä
246.
Special issue on relationship marketing
Journal of Business Research
1999 : NOV, VOL. 46:3, p. 205-206
 1999 Sheth, J. N.
Söllner, A.
247.
Some problems when adopting Churchill's paradigm for the development of service quality measurement scales
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 109-120
 1999 Smith, A. M.
248.
Types of new product performance: Evidence from the consumer financial services sector
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 193-203
 1999 Storey, C.
Easingwood, C. J.
249.
Experts' views about defining services brands and the principles of services branding
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 181-192
 1999 Chernatony, L. de
Riley, F. D.
250.
Using neural networks to understand service risk in the holiday product
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 167-180
 1999 Mitchell, V-W. (et al.)
251.
Consumer involvement in services: A replication and extension
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 159-166
 1999 Gabbott, M.
Hogg, G.
252.
Consumers' emotional responses to service environments
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 149-158
 1999 Foxall, G. R.
Greenley, G. E.
253.
Service performance gap: Re-evaluation and redevelopment
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 133-147
 1999 Chenet, P.
Tynan, C.
Money, A.
254.
Impact of participative service relationships on quality, satisfaction and retention: An exploratory study
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 121-132
 1999 Ennew, C. T.
Binks, M. R.
255.
Managing direct selling activities in China: A cultural explanation
Journal of Business Research
1999 : JUL, VOL. 45:3, p. 257-266
 1999 Luk, S. T. K.
Fullgrabe, L.
Li, S. C. Y.
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