haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 255-264 / 567
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255.
Comprehensive diagnosis of soft environment of bazaars for serving customers (original in Chinese)
Commercial Economy and Management (c)
1998 : 3, p.20-24
 1998 Shan, Wei
256.
On the customer structure in CS management (original in Chinese)
Commercial Economy and Management (c)
1998 : 5, p.33-37
 1998 Li, Wei
257.
On "S" system in customer satisfaction strategy (original in Chinese)
Theory and Practice of Finance and Economics (c)
1998 : 6, p.54-55
 1998 Xu, Chengguang
Wang, Zhong
258.
Kundenbeziehungen über das Internet.
Markt
1998 : VOL. 37:3+4, p. 119-128
 1998 Bauer, H. H.
Grether, M.
Leach, M.
259.
Consumer response to quantity surcharges: implications for retail price setters
Journal of Retailing
1998 : FALL, VOL. 74:3, p. 373-400
 1998 Manning, K.
Sprott, D.
Miyazaki, A.
260.
The effects of framing price promotion messages on consumers' evaluations and pruchase intentions
Journal of Retailing
1998 : FALL, VOL. 74:3, p. 353-372
 1998 Chen, S.
Monroe, K.
Lou, Y.
261.
Does "Bait and switch" really benefit consumers?
Marketing Science
1998 : VOL. 17:3, p. 273-282
 1998 Wilkie, W.
Mela, C.
262.
Are Customer Satisfaction Measures Equally Applicable Across Research Contexts, or do we need a more Differentiated Approach?
Markt
1998 : VOL. 37:2, p. 83-101
 1998 Wirtz, J.
Meng Chung, L.
263.
Are nonfinancial measures leading indicators of financial performance? An analysis of customer satisfaction.
Journal of Accounting Research
1998 : VOL. 36: Suppl.
 1998 Ittner, C. D.
Larcker, D. F.
264.
Knowledge Networking holt das Wissen aus den Köpfen: Steigerung von Qualität und Kundenzufriedenheit dank Knowledge Management.
IO Management-Zeitschrift industrielle Organisation
1998 : VOL. 67:10, p. 58-61
 1998 Berres, W.
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