haku: @indexterm service industries / yhteensä: 657
viitteet: 257-266 / 657
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257.
Performance measurement in service businesses
Management Accounting (London)
1991 : NOV, VOL. 69:10, p. 34-36
 1991 Brignall, T.J.
Fitzgerald, L.
Johnston, R.
258.
Creating a family in the workplace.
Human Relations
1991 : NOV, VOL. 44:11, p. 1137-1159
 1991 Baum, H. S.
259.
Antecedents and consequences of emotional exhaustion in the airline reservations service sector.
Human Relations
1991 : JUN, VOL. 44:6, p. 583-595
 1991 Saxton, M. J.
Phillips, J. S.
Blakeney, R. N.
260.
New systems for measurement and control
Engineering Economist
1991 : SPRING, VOL. 36:3, p. 201-218
 1991 Kaplan, R. S.
261.
A new paradigm for engineering economy
Engineering Economist
1991 : SPRING, VOL. 36:3, p. 187-200
 1991 Sullivan, W. G.
262.
Performance measurement in service businesses.
Management Accounting (London)
1991 : NOV, VOL. 69:10, p. 34-36
 1991 Brignall, T. J.
263.
Pourquoi McDonald's se trompe de strategie. *McDonald's
Harvard-L'Expansion
1991 : WINTER, 63, p. 67-78
 1991 Schlesinger, L.
Heskett, J.
264.
Enfranchisement of service workers.
California Management Review
1991 : SUMMER, VOL. 33:4, p. 83-100
 1991 Schlesinger, L.A.
Heskett, J.L.
265.
Strategies for managing suppliers of professional services.
California Management Review
1991 : SUMMER, VOL. 33:4, p. 33-45
 1991 Baker, W.E.
Faulkner, R.R.
266.
The service-driven service company.
Harvard Business Review
1991 : SEP-OCT, VOL. 69:5, p. 71-81
 1991 Schlesinger, L. A.
Heskett, J. L.
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