haku: @indexterm EMOTIONS / yhteensä: 133
viitteet: 27-36 / 133
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27.
A typology of consumers' emotional response styles during service recovery encounters
British Journal of Management
2009 : SEP, VOL. 20:3, p. 292-308
 2009 Schoefer, K.
Diamantopoulos, A.
28.
A predictive study of emotional labor and turnover
Journal of Organizational Behavior
2009 : NOV, VOL. 30:8, p. 1151-1163
 2009 Chau, S.L. (et al.)
29.
Lying and smiling: informational and emotional deception in negotiation
Journal of Business Ethics
2009 : SEP II, VOL. 88:4, p. 691-709
 2009 Fulmer, I.S.
Barry, B.
Long, D.A.
30.
How effective is creativity? Emotive content in TV advertising does not increase attention
Journal of Advertising Research
2009 : DEC, VOL 49:4, p. 450-463
 2009 Heath, R. G.
Nairin, A. C.
Bottomley, P. A.
31.
Emotion as a tradeable quantity
Journal of Behavioral Decision Making
2009 : JAN, VOL. 22:1, p. 62-90
 2009 Reid, A.A.
Gonzalez-Vallejo, C.
32.
I felt low and my purse feels light: Depleting mood regulation attempts affect risk decision making
Journal of Behavioral Decision Making
2009 : APR, VOL. 22:2, p. 153-170
 2009 Bruyneel, S.D. (et al.)
33.
Emotions research in OB: the challenges that lie ahead
Journal of Organizational Behavior
2009 : AUG, VOL. 30:6, p. 833-838
 2009 Gooty, J.
Gavin, M.
Ashkanasy, N.M.
34.
Cranky old women? Irritation, resistance and gendering practices in work organizations
Gender, Work and Organization
2009 : NOV, VOL. 16:6, p. 667-683
 2009 Irni, S.
35.
Emotional competence and work performance: the mediating effect of proactivity and the moderating effect of job autonomy
Journal of Organizational Behavior
2009 : OCT, VOL. 30:7, p. 983-1000
 2009 Kim, T.-Y. (et al.)
36.
What influences guests' emotions? The case of high-quality hotels
International Journal of Tourism Research
2009 : MAR-APR, VOL. 11:2 p. 171-183
 2009 Brunner-Sperdin, A.
Peters, M.
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