haku: @indexterm service industries / yhteensä: 657
viitteet: 292-301 / 657
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 otsikkovuositekijä
292.
Success factors in developing new business servicess.
European Journal of Marketing
1991 : VOL. 25:2, p. 33-59
 1991 Brentani, U. de
293.
Professional service firm standardizzare per crescere.
Economia e Management
1991 : JAN, 18, p. 22-32
 1991 Arcari, A. M.
Pels, J.
294.
A longitudinal analysis of the impact of service changes on customer attitudes.
Journal of Marketing
1991 : JAN, VOL. 55:1, p. 1-9
 1991 Bolton, R. N.
Drew, J. H.
295.
Coping patterns as predictors of burnout: the function of control and escapist coping patterns.
Journal of Organizational Behavior
1991 : MAR, VOL. 12:2, p. 123-144
 1991 Leiter, M. P.
296.
La mesure de la qualit dans les socits de service
Banque
1991 : JAN, 512, p. 20-22
 1991 Schrambach, G.
297.
Services and the Uruguay Round.
World Economy
1990 : SEP, VOL. 13:3, p. 329-348
 1990 McCulloch, R.
298.
Entry mode choice in service industries.
International Marketing Review
1990 : VOL. 7:5, p. 50-62
 1990 Erramilli, M. K.
299.
Verfahren der Problementdeckung und -analyse im Qualitatsmanagement von Dienstleistungsunternehmen (A method for problem revealing and analysis in quality management of service firms)
Jahrbuch der Absatz- und Verbrauchsforschung
1990 : VOL. 36:3, p. 232-259
 1990 Stauss, B.
Hentschel, B.
300.
Services and the development process: legal aspects of changing economic determinants
Journal of World Trade Law
1990 : OCT, VOL. 24:5, p. 103-115
 1990 Aghatise, E.
301.
18 carat advantage
Management Today
1990 : DEC, p. 54-59
 1990 Butler, D.
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