haku: @indexterm service industries / yhteensä: 657
viitteet: 299-308 / 657
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299.
Verfahren der Problementdeckung und -analyse im Qualitatsmanagement von Dienstleistungsunternehmen (A method for problem revealing and analysis in quality management of service firms)
Jahrbuch der Absatz- und Verbrauchsforschung
1990 : VOL. 36:3, p. 232-259
 1990 Stauss, B.
Hentschel, B.
300.
Services and the development process: legal aspects of changing economic determinants
Journal of World Trade Law
1990 : OCT, VOL. 24:5, p. 103-115
 1990 Aghatise, E.
301.
18 carat advantage
Management Today
1990 : DEC, p. 54-59
 1990 Butler, D.
302.
Relationship quality in services selling: an interpersonal influence perspective
Journal of Marketing
1990 : JUL, VOL. 54:3, p. 68-81
 1990 Crosby, L. A.
Evans, K. R.
Cowies, D.
303.
Unleashing the power of service brands in the 1990s
Management Decision
1990 : VOL. 28:6, p. 14-28
 1990 Dobree, J.
Page, A. S.
304.
Planning in service organizations
Advanced Management Journal
1990 : SUMMER, VOL. 55:3, p. 7-12
 1990 Austin, M. J.
305.
Information Asymmetries: a source of competitive advantage for diversified service firms.
Strategic Management Journal
1990 : NOV/DEC, VOL. 11:7, p. 513-520
 1990 Nayyar, P.R.
306.
User delay costs and internal pricing for a service facility.
Management Science
1990 : DEC, VOL. 36:12, p. 1502-1517
 1990 Dewan, S.
Mendelson, M.
307.
Assessing human resource needs and priorities.
Journal of European Industrial Training
1990 : VOL. 14:3, p. 5-6
 1990 Teare, R.
Brotherton, B.
308.
New breed workers need new yardsticks
Business Horizons
1990 : NOV-DEC, VOL. 33:6, p. 34-38
 1990 Whitaker Shimko, B.
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