haku: @indexterm service / yhteensä: 1148
viitteet: 37-46 / 1148
« edellinen sivu | seuraava sivu »
 otsikkovuositekijä
37.
Linkages between creativity and intention to quit: An occupational study of chefs
Tourism Management
2010 : DEC, VOL. 31:6, p. 765-776
 2010 Robinson, R.N.S.
Beesley, L.G.
38.
Changing gender domination in a Big Four accounting firm: flexibility, performance and client service in practice
Accounting, Organizations and Society
2010 : NOV, VOL. 35:8, p. 775-791
 2010 Kornberger, M.
Carter, C.
Ross-Smith, A.
39.
Creating dynamic tensions through a balanced use of management control systems
Accounting, Organizations and Society
2010 : JUL, VOL. 35:5, p. 499-523
 2010 Mundy, J.
40.
Towards a service-based business model - Key aspects for future competitive advantage
European Management Journal
2010 : DEC, VOL. 28:6, p. 479-490
 2010 Kindström, D.
41.
Measuring innovative work behaviour
Creativity and innovation management
2010 : MAR, VOL. 19:1, p. 23-36
 2010 Jong, J. de
Hartog, D. den
42.
Reputation gaps and the performance of service organizations
Strategic Management Journal
2010 : MAY, VOL: 31:5, p. 530-546
 2010 Davies, G.
Chun, R.
Kamins, M.A.
43.
Emotion in a call centre SME: a case study of positive emotion management
European Management Journal
2010 : JUN, VOL. 28:3, p. 208-219
 2010 Koskina, A.
Keithley, D.
44.
Relating the zone of tolerance to service failure in the hospitality industry
Journal of Travel & Tourism Marketing
2010 : APR-MAY, VOL 27:3, p. 324-333
 2010 Zainol, N. A.
Lockwood, A.
Kutsch, E.
45.
Effects of perceived service fairness on emotions, and behavioral intentions in restaurants
European Journal of Marketing
2010 : VOL 44:9/10, p. 1233-1259
 2010 Namkung, Y.
Jang, S. C.
46.
The formation and effect of attitude importance in professional sport
European Journal of Marketing
2010 : VOL 44:7/8, p. 1017-1036
 2010 Pritchard, M. P.
Funk, D. C.
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