haku: @indexterm INTERNAL MARKETING / yhteensä: 72
viitteet: 4-13 / 72
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4.
Internal market orientation and its influence on organisational performance
European Journal of Marketing
2009 : VOL. 43:11/12, p. 1435-1456
 2009 Tortosa, V.
Moliner, M. A.
Sánchez, J.
5.
The impact of internal and external market orientations on firm performance
Journal of Strategic Marketing
2009 : FEB, VOL. 17:1, p. 41-53
 2009 Lings, I.N.
Greenley, G.E.
6.
Broadening even more the internal marketing concept
European Journal of Marketing
2008 : NOV, VOL. 42: 11/12 p. 1246-1264
 2008 Vasconcelos, A. F.
7.
A conceptual framework for the implementation of enterprise information portals in large organizations
European journal of information systems
2006 : DEC, VOL. 15:6, p. 635-647
 2006 Scheepers, R.
8.
When customers disappoint : a model of relational internal marketing and customer complaints
Journal of the Academy of Marketing Science
2004 : VOL. 32:2, p. 112-126
 2004 Bell, S. J.
Menguc, B.
Stefani, S.
9.
Achieving a customer orientation using "people-power," the "5th P"
European Journal of Marketing
2003 : VOL 37:10, p. 1301-1313
 2003 Judd, V.
10.
Identifying the determinants of internal marketing orientation
European Journal of Marketing
2003 : VOL 37:9, p. 1205-1220
 2003 Naudé, P.
Desai, J.
Murphy, J.
11.
Internal service barometers : conceptualization and empirical results of a pilot study in Switzerland
European Journal of Marketing
2003 : VOL 37:9, p. 1187-1204
 2003 Bruhn, M.
12.
Internal Marketing in the UK Retail Banking Sector: Rhetoric or Reality?
Journal of Marketing Management
2003 : FEB, VOL. 19:1-2, p. 197-224
 2003 Papasolomou-Doukakis, I.
13.
Using Job Satisfaction and Pride as Internal-marketing Tools
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 87-96
 2002 Arnett, D. B.
Laverie, D. A.
McLane, C.
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