haku: @indexterm Consumers / yhteensä: 1076
viitteet: 49-58 / 1076
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 otsikkovuositekijä
49.
Hiding customer complaints: studying the motivations and forms of service employees' complaint concealment behaviours
British Journal of Management
2010 : JUN, VOL. 21:2 p. 262-279
 2010 Harris, L. C.
Ogbonna, E.
50.
On the value of a large customer base in markets with switching costs
Journal of Industrial Economics
2010 : SEP, VOL. 58:3, p. 627-641
 2010 Schmidt, R.C.
51.
Cultural competences: an important resource in the industry-NGO dialog
Journal of Business Ethics
2010 : FEB I, VOL. 91:3, p. 379-390
 2010 Joutsenvirta, M.
Uusitalo, L.
52.
Membership matters: on the value of being embedded in customer networks
Journal of Management Studies
2010 : SEP, VOL. 47:6 p. 944-966
 2010 Fjelstad, O. D.
Sasson, A.
53.
Tourists' information search: the differential impact of risk and uncertainty avoidance
International Journal of Tourism Research
2010 : JUL/AUG, VOL. 12:4, p. 321-333
 2010 Quintal, V.A.
Lee, J.A.
Soutar, G.N.
54.
Decoding demand opportunities
Business Strategy Review
2010 : SPRING, VOL. 21:1, p. 64-67
 2010 Joachimsthaler, E.
Pfeiffer, M.
55.
One TV, one price?
Scandinavian Journal of Economics
2010 : VOL. 112:4 p. 753-781
 2010 Imbs, J.M. (et al.)
56.
Altruistic dynamic pricing with customer regret
Scandinavian Journal of Economics
2010 : VOL. 112:4 p. 646-672
 2010 Rotemberg, J.J.
57.
Industry concentration and welfare: on the use of stock market evidence from horizontal mergers
Economica
2010 : OCT, VOL. 77:308 p. 734-750
 2010 Fridolfsson, S.
Stennek, J.
58.
A visitor-focused assessment of new product launch: the case of quilt gardens tour in Northern Indiana's Amish country
Journal of Travel & Tourism Marketing
2010 : OCT-NOV, VOL. 27:7 p. 723-735
 2010 Lee, G.
Tussyadiah, I.P.
Zach, F.
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