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5.
E-mail marketing by international hotel chains: an industry-practices update
Cornell hospitality quarterly: hospitality leadership through learning
2008 : FEB, VOL. 49:1, p. 42-52
 2008 O'Connor, P.
6.
Perceived network externalities and communication technology acceptance
European journal of information systems
2007 : FEB, VOL. 16:1, p. 54-65
 2007 Strader, T.J.
Ramaswami, S.N.
Houle, P.A.
7.
Is mobile email functional or dysfunctional? Two perspectives on mobile email usage
European journal of information systems
2006 : SEP, VOL. 15:3, p. 252-260
 2006 Middleton, C. A.
Cukier, W.
8.
Knowledge management in the making: using the balanced scorecard and e-mail systems
Journal of Knowledge Management
2006 : VOL. 10:3, p. 86-102
 2006 Edenius, M.
Styhre, A.
9.
Electronic negotiation: a teaching tool for encouraging student self-reflection
Negotiation Journal
2006 : JUL, VOL. 22:3, p.
 2006 Holtom, B.C.
Kenworthy-U'ren, A.L.
10.
Impact of gender differences on the evaluation of promotional emails
Journal of Advertising Research
2004 : DEC, VOL 44:4, p. 360-368
 2004 Phillip, M.V.
Suri, R.
11.
Viral marketing or electronic word-of-mouth advertising: Examining consumer responses and motivations to pass along email
Journal of Advertising Research
2004 : DEC, VOL 44:4, p. 333-348
 2004 Phelps, J.E. (et al.)
12.
Internet diffusion of an e-complaint: a content analysis of unsolicited responses
Journal of Travel & Tourism Marketing
2004 : VOL. 17:2-3, p. 145-165
 2004 Shea, L.
Enghagen, L.
Khullar, A.
13.
Flaming in electronic communication
Decision Support Systems
2004 : JAN, VOL. 36:3, p. 205-213
 2004 Alonzo, M.
Aiken, M.
14.
Business e-mail : guideline for users
Business communication quarterly
2003 : VOL 66:1, p. 26-40
 2003 Munter, M.
Rogers, P. S.
Rymer, J.
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