haku: @indexterm AFTER-SALES SERVICE / yhteensä: 70
viitteet: 53-62 / 70
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53.
The power of unconditional service guarantees.
Harvard Business Review
1988 : JUL-AUG, VOL. 66:4, p. 54-62
 1988 Hart, C. W. L.
54.
Field service management : A means to competitive advantage.
International Journal of Physical Distribution and Materials Management
1986 : VOL. 17:7, p. 13-21
 1986 Mathe, H.
55.
Shopping for service. The troubleshooting and maintenance options available to vars and oems are more diverse than ever.
Datamation
1986 : DEC 15, VOL. 32:24, p. 56-3, 56-4, 56-5, 56-6
 1986 Blankenhorn, D.
56.
Les nouveaux enjeux de la maintenance = The new challenges of maintenance.
Revue Francaise de Gestion
1986 : SEP-OCT, 59, p. 6-16
 1986 Bouche, M.
Plauchu, V.
Retour, D.
57.
How Traub revamped its customers as well as products to keep ahead. (!Corporate turnaround) ( *TRAUB )
International Management
1986 : SEP, VOL. 41:9, p. 59, 62
 1986 Ingersoll, R.
58.
Une nouvelle approache de la notion de produit = A new approach of the notion of product.
Revue Francaise de Gestion
1986 : JUN-AUG, 58, p. 59-70
 1986 Mathe, H.
59.
Construisez des relations durables avec vos clients!
Harvard-L'Expansion
1986 : SUMMER, 41, p. 42-52
 1986 Jackson, B. B.
60.
After sales comes service.
Management Today
1986 : MAR, 3, p. 37-38
 1986 Chaplin, D.
61.
Les cinq mutations de la vente = The five changes in sales techniques.
Revue Francaise de Gestion
1985 : SEP-DEC, 53-54, p. 112-116
 1985 Xardel, D.
62.
MRO parts service in the machine tool industry.
Industrial Marketing Management
1985 : NOV, VOL. 14:4, p. 283-288
 1985 French, W. A.
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