haku: @indexterm Total quality management / yhteensä: 374
viitteet: 56-65 / 374
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56.
Uncovering customer value: customer relationship management
Marketing Management
2000 : FALL, VOL. 9:3, p. 4-5
 2000 Crosby, L.A.
Johnson, S.L.
57.
The effect og quality management and participation in decision-making on individual performance
Journal of Quality Management
2000 : VOL. 5:1, p. 53-66
 2000 Stashevsky, S.
Elizur, D.
58.
Total quality management and sustainable competitive advantage
Journal of Quality Management
2000 : VOL. 5:1, p. 5-26
 2000 Reed, R.
Lemak, D.
Mero, N.
59.
Drive out fear (unless you can drive it in): the role of agency and job security in process improvement
Management Science
2000 : NOV, VOL. 46:11, p. 1385-1396
 2000 Repenning, N. P.
60.
Swiftness and intensivity of administrative innovation adoption: an empirical study of TQM in information systems
Decision Sciences
2000 : SUMMER, VOL. 31:3, p. 691-724
 2000 Ravichandran, T.
61.
Prozessorientiertes Qualitätsmanagement für Nonprofit-Organisationen
Unternehmung
2000 : VOL. 54:6, p. 457-473
 2000 Bumbacher, U.
62.
The effective design of work under total quality management
Organization Science
2000 : JAN-FEB, VOL. 11:1, p. 102-117
 2000 Victor, B.
Boyton, A.
63.
Quality management in systems development: An organizational system perspective
MIS Quarterly
2000 : SEP, VOL. 24:3, p. 381-415
 2000 Ravichandran, T.
Rai, A.
64.
TQM and BPR: lessons for maintenance management
Omega
2000 : VOL. 28:3, p. 277-292
 2000 Hipkin, I. B.
Cock, C. de
65.
Behind the learning curve: Linking learning activities to waste reduction
Management Science
2000 : MAY, VOL. 46:5, p. 597-611
 2000 Lapre, M.A.
Mukherjee, A.S.
Wassenhove, L.N. Van
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