haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 62-71 / 567
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62.
Assessing customers' emotional experiences influencing their satisfaction in the lodging industry
Journal of Travel & Tourism Marketing
2007 : VOL. 23:1, p. 43-56
 2007 Han, H.
Back, K-J.
63.
The cost of customer satisfaction: A framework for strategic cost management in service industries
European Accounting Review
2007 : VOL. 16:3, p. 499-530
 2007 Cugini, A.
Caru, A.
Zerbini, F.
64.
Influence of alkanity, hardness and dissolved solids on drinking water taste: a case study of consumer satisfaction
Journal of Environmental Management
2007 : VOL. 82:1, p. 1-12
 2007 Lou, J-C.
Lee, W-L.
Han, J-Y.
65.
Evaluating application service provisioning using system dynamics methodology
British Journal of Management
2007 : JUN, VOL. 18:2, p. 172-191
 2007 Currie, W.L.
Joyce, P.
Winch, G.
66.
Understanding customer-derived value in the timeshare industry
Cornell Hotel and Restaurant Administration Quarterly
2007 : FEB, VOL. 48:1, p. 28-45
 2007 Sparks, B.
Butcher, K.
Pan, G.
67.
The visitors behavioral consequences of experiential marketing: An empirical study on Taipei Zoo
Journal of Travel & Tourism Marketing
2006 : VOL. 21:1, p. 47-64
 2006 Tsaur, S-H.
Chiu, Y-T.
Wang, C-H.
68.
A study of the impact of travel satisfaction on the likelihood of travelers to revisit Thailand
Journal of Travel & Tourism Marketing
2006 : VOL. 21:1, p. 77-87
 2006 Rittichainuwat, B.N.
Qu, H.
Mongknonvanit, C.
69.
Competitive group analysis of public transport services
Journal of Travel & Tourism Marketing
2006 : VOL. 21:1, p. 13-29
 2006 Gimeno, C.
Vila, N.
70.
An empirical test of six stated importance measures
International Journal of Market Research
2006 : VOL. 48:6, p. 717-740
 2006 Chrzan, K.
Golovashkina, N.
71.
E-zines silence the brand detractors
Journal of Advertising Research
2006 : JUN, VOL. 46:2, p. 199-208
 2006 Briers, B.
Dewitte, S.
Bergh, J. van den
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