haku: @indexterm CUSTOMER RELATIONS / yhteensä: 402
viitteet: 7-16 / 402
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7.
Relentless Tide: an unstoppable megabrand
Business Strategy Review
2011 : VOL. 22:2, p. 59-63
 2011 Barwise, P.
Meehan, S.
MacDonald, E.
8.
Analysis of the role of complaint management in the context of relationship marketing
Journal of Marketing Management
2011 : FEB, VOL. 27:1-2, p. 143-164
 2011 Suarez Alvarez, L.
Vazquez Casielles, R.
Diaz Martin, A.M.
9.
Longitudinal effects of corporate social responsibility on customer relationships
Journal of Business Ethics
2010 : DEC III, VOL. 97:4, p. 581-597
 2010 Lacey, R.
Kennett-Hensel, P.A.
10.
Impact of customer orientation, inducements and ethics on loyalty to the firm: customers' perspective
Journal of Business Ethics
2010 : MAY, VOL. 93:2, p. 277-291
 2010 Valenzuela, L.M.
Mulki, J.P.
Jaramillo, J.F.
11.
Marketing in a hyper-social world
Journal of Advertising Research
2010 : SEP, VOl. 50:3, p. 232-239
 2010 Moran, E.
Gossieaux, F.
12.
A visitors' evaluation index for a visit to an archaeological site
Tourism Management
2010 : OCT, VOL. 31:5, p. 590-596
 2010 Martín-Ruiz, D.
Castellanos-Verdugo, M.
Oviedo-García, M.
13.
The influence of internal and external codes on CSR practice: the case of companies operating in Serbia
Journal of Business Ethics
2010 : JUL, VOL. 94:4, p. 533-552
 2010 Mijatovic, I.
Stokic, D.
14.
Membership matters: on the value of being embedded in customer networks
Journal of Management Studies
2010 : SEP, VOL. 47:6 p. 944-966
 2010 Fjelstad, O. D.
Sasson, A.
15.
Corporate transparency and green management
Journal of Business Ethics
2010 : SEP, VOL. 95:3, p. 487-506
 2010 Vaccaro, A.
Patiño Echeverri, D.
16.
Does experience matter? Differences in relationship benefits, satisfaction, trust, commitment, and loyalty for novice and experienced service users
European Journal of Marketing
2010 : VOL 44:9/10, p. 1528-1552
 2010 Dagger, T. S.
O'Brien, T. K.
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