haku: @indexterm telecommunication / yhteensä: 382
viitteet: 7-16 / 382
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 otsikkovuositekijä
7.
Emotion in a call centre SME: a case study of positive emotion management
European Management Journal
2010 : JUN, VOL. 28:3, p. 208-219
 2010 Koskina, A.
Keithley, D.
8.
Going for green
Accountancy
2010 : NOV, VOL. 146:1407. p. 58-59
 2010 Meall, L.
9.
Mobile call termination
Economic Journal
2009 : JUN, VOL. 119:538, p. 270-307
 2009 Armstrong, M.
Wright, J.
10.
'Nature has no outline, but imagination has' contrasting executive renditions of the 'commitment to innovation'
European Management Journal
2009 : AUG, VOL. 27:4, p. 234-242
 2009 Salaman, G.
Storey, J.
11.
Measuring brand strategy: Can brand equity and brand score be a tool to measure the effectiveness of strategy?
Journal of Strategic Marketing
2009 : DEC, VOL 17:6, p. 487-497
 2009 Srivastava, R.K.
12.
Combating commoditisation in service provision: evidence from the UK telecommunications market
Journal of Strategic Marketing
2009 : DEC, VOL 17:6, p. 439-451
 2009 Turner, C.
13.
How well do traditional theories explain the internationalisation of service MNEs from small and open economies? - Case: national telecommunication companies
Management International Review
2009 : VOL 49:1 p. 121-144
 2009 Laanti, R.
McDougall, F.
Baume, G.
14.
Knowledge-sharing in cross-functional virtual teams
Journal of General Management
2008 : WINTER, VOL. 34:2, p. 21-37
 2008 Hong, J.F.L.
Vai, S.
15.
The impact of SMS advertising on members of a virtual community
Journal of Advertising Research
2008 : SEP, VOL 48:3 p.363-374
 2008 Nantel, J.
Sekhavat, Y.
16.
Spoiled for choice?
Accountancy
2008 : MAR, VOL. 141:1375, p. 63-64
 2008 Meall, L.
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