haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 70-79 / 567
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70.
An empirical test of six stated importance measures
International Journal of Market Research
2006 : VOL. 48:6, p. 717-740
 2006 Chrzan, K.
Golovashkina, N.
71.
E-zines silence the brand detractors
Journal of Advertising Research
2006 : JUN, VOL. 46:2, p. 199-208
 2006 Briers, B.
Dewitte, S.
Bergh, J. van den
72.
Satisfaction: a segmentation criterion for "short-term" visitors of mountainous destinations
Journal of Travel & Tourism Marketing
2006 : VOL. 20:1, p. 61-73
 2006 Tsiotsou, R.
Vasioti, E.
73.
Fact and fallacy in retention marketing
Journal of Marketing Management
2006 : FEB, VOL. 22:1-2, p. 5-23
 2006 East, R.
Hammond, K.
Gendall, P.
74.
Determining consumer satisfaction and commitment through self-service technology and personal services
Journal of Marketing Management
2006 : SEP, VOL. 22:7-8, p. 853-882
 2006 Beatson, A.
Coote, L.V.
Rudd, J.M.
75.
An investigation into the determinants of customer satisfaction: the case of the hotel industry in Qatar
Journal of International Selling and Sales Management
2006 : VOL. 12:1, p. 37-51
 2006 Al-Sulaiti, K. I.
76.
Unequal pricing in the information economy: implications for consumer welfare
Journal of Business Ethics
2005 : FEB II, VOL 56:4, p. 305-315
 2005 Huang, M.-H.
77.
Information source usage and purchase satisfaction: Implications for product-focused print media
Journal of Advertising Research
2005 : MAR, VOL. 45:1, p. 132-139
 2005 Pingol, L. L.
Miyazaki, A. D.
78.
Glass cages and glass palaces: images of organization in image-conscious times
Organization
2005 : JAN, VOL 12:1, p. 9-27
 2005 Gabriel, Y.
79.
Enabling sustainable management through a new multi-disciplinary concept of customer satisfaction
European Journal of Marketing
2005 : VOL. 39:9-10, p. 998-1012
 2005 Daub, C-H.
Ergenzinger, R.
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