haku: @indexterm restaurants / yhteensä: 148
viitteet: 76-85 / 148
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 otsikkovuositekijä
76.
Service recovery efforts in fast food restaurants to enhance repeat patronage
Journal of Travel & Tourism Marketing
2002 : VOL. 12(2/3), p. 65-93
 2002 Leong, J. K.
Kim, W. G.
77.
Putting Things in Perspective: McDonald's and the $2.9- million Cup of Coffee
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:3, p. 53-60
 2002 Enghagen, L. K.
Gilardi, A.
78.
Economics and the origin of the restaurant
Cornell Hotel and Restaurant Administration Quarterly
2002 : AUG, VOL. 43:4, p. 58-64
 2002 Kiefer, Nicholas M.
79.
Optimizing a restaurant's seating capacity: use dedicated or combinable tables?
Cornell Hotel and Restaurant Administration Quarterly
2002 : AUG, VOL. 43:4, p. 48-57
 2002 Thompson, Gary M.
80.
Perceived fairness of demand-based pricing for restaurants
Cornell Hotel and Restaurant Administration Quarterly
2002 : FEB, VOL. 43:1, p. 31-37
 2002 Kimes, S. E.
Wirtz, J.
81.
The compensation conundrum: does the hospitality industry shortchange its employees - and itself?
Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 70-76
 2001 Sturman, M. C.
82.
Time-restricted sales appeals: the importance of offering real value
Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 47-52
 2001 Brannon, L. A.
McCabe, A. E.
83.
A retrospective commentary on the article "New tools for achieving service quality"
Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 39-46
 2001 Lovelock, C.
84.
New tools for achieving service quality
Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 25-38
 2001 Wyckoff, D. D.
85.
The wild side of the lodging and food-service industry: a case study in Pennsylvania
Cornell Hotel and Restaurant Administration Quarterly
2001 : APR, VOL. 42:2, p. 96-103
 2001 Upneja, A.
Singh, A.
Shafer, E. L.
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