haku: @indexterm CUSTOMERS / yhteensä: 1341
viitteet: 79-88 / 1341
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 otsikkovuositekijä
79.
Managing consultants
Business Strategy Review
2009 : SPRING, VOL. 20:1, p. 62-66
 2009 Law, M.
80.
A comparison of customer satisfaction construct with perceived overall service quality
Journal of international marketing and marketing research
2009 : JUN, VOL. 34:2, p. 97-111
 2009 Ranjbarian, B.
Abad, R.G.S.
81.
The effects of regulatory focus on service recovery programs
Journal of international marketing and marketing research
2009 : FEB, VOL. 34:1, p. 45-60
 2009 Wu, C.
Weng, Y-C.
82.
Survival of the fittest
Accountancy
2009 : NOV, VOL. 144:1395, p. 70-71
 2009 Dover, D.
Fernie, F.
83.
Internal market orientation and its influence on organisational performance
European Journal of Marketing
2009 : VOL. 43:11/12, p. 1435-1456
 2009 Tortosa, V.
Moliner, M. A.
Sánchez, J.
84.
Differentiation and silver medal winner effects
European Journal of Marketing
2009 : VOL. 43:11/12, p. 1365-1377
 2009 Caruana, A. (et al.)
85.
Can marketing practice keep up with Europe's ageing population?
European Journal of Marketing
2009 : VOL. 43:11/12, p. 1281-1288
 2009 Thompson, N.J.
Thompson, K.E.
86.
Small-town banks with big ideas
Euromoney
2009 : OCT, VOL. 40:486, p. 62-69
 2009 Avery, H.
87.
A local presence is crucial
Euromoney
2009 : AUG, VOL. 40:484, p. 84, 86, 87-88
 2009 Cutler, J.
88.
Value, satisfaction and behavioral intentions in an adventure tourism context
Annals of Tourism Research
2009 : JUL, VOL. 36:3, p. 413-438
 2009 Williams, P.
Soutar, G.N.
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