haku: @indexterm service industries / yhteensä: 657
viitteet: 84-93 / 657
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 otsikkovuositekijä
84.
Pioneering advantage in new service development: a multicountry study of managerial perceptions
Journal of Product Innovation Management
2000 : SEP, VOL. 17:5, p. 378-392
 2000 Song, X.M.
Benedetto, C.A. Di
Song, L.Z.
85.
Retail financial services: transaction to relationship marketing
European Journal of Marketing
2000 : VOL. 34:8, 938-953
 2000 Alexander, N.
Colgate, M.
86.
The production of information services: a firm-level analysis of information systems budgets
Information Systems Research
2000 : JUN, VOL. 11:2, p. 159-176
 2000 Gurbaxani, V.
Melville, N.
Kraemer, K.
87.
Interactive effects of international strategy and throughput technology on entry mode for service firms
Management International Review
2000 : VOL. 40:1, p. 41-59
 2000 Domke-Damonte, D.
88.
What is this thing called service?
European Journal of Marketing
1999 : VOL. 33:9/10, p. 958-973
 1999 Johns, N.
89.
Bytesprocesser i kundrelationer (Switching paths in customer relationships. Summary)
Ekonomiska Samfundets Tidskrift = The Journal of the Economic Society of Finland
1999 : VOL. 52:3, p. 155-159, 161
 1999 Roos, I.
90.
Customer relationship longevity and satisfaction sources in professional services
Ekonomiska Samfundets Tidskrift = The Journal of the Economic Society of Finland
1999 : VOL. 52:3, p. 145-154
 1999 Ojasalo, J.
91.
Influences on the purchase of yellow page display advertisements
Journal of Advertising Research
1999 : SEP/OCT, VOL. 39:5, p. 15-25
 1999 Abernethy, A. M.
Laband, D.
92.
Dimensions of the glass ceiling in the hospitality industry
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL, 40:6, p. 64-75
 1999 Knutson, B. J.
Schmidgall, R. S.
93.
Service more segments and offering more products.
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 54-62
 1999 Enz, C. A.
Potter, G.
Siguaw, J. A.
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