haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 85-94 / 567
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 otsikkovuositekijä
85.
Analysing customer satisfaction data: a comparison of regression and artificial neural network
International Journal of Market Research
2005 : VOL. 47:2, p. 121-130
 2005 Gronholdt, L.
Martensen, A.
86.
Satisfying the basics: reflections from a consumer perspective of attractions management at the Millennium Dome, London
International Journal of Tourism Research
2005 : JAN-FEB, VOL. 7:1, p. 1-10
 2005 Hemmington, N. (et al.)
87.
An examination of the effects of motivation and satisfaction on destination loyalty: a structural model
Tourism Management
2005 : FEB, VOL. 26:1, p. 45-56
 2005 Yoon, Y.
Uysal, M.
88.
Applications of Web-QFD and E-Delphi method in the higher education system
Human Systems Management
2004 : VOL. 23:4, p. 245-256
 2004 Chen, S-H.
Yang, C-C.
89.
Technology and its CRM implications in the shipping industry
International Journal of Technology Management
2004 : VOL. 28:1, p. 88-102
 2004 Durvasula, S.
Lysonski, S.
Mehta, S.C.
90.
Retail store loyalty management via an analysis of heterogeneity of the service elements
International Review of Retail, Distribution and Consumer Research
2004 : OCT, VOL. 14:4, p. 407-436
 2004 Cortiñas, M.
Elorz, M.
Villanueva, M.L.
91.
Web-empowered selling
Admap
2004 : VOL. 39:1, p. 24-26
 2004 George Tompkins, P.
92.
The role of communication and trust in explaining customer loyalty - An extension to the ECSI model
European Journal of Marketing
2004 : VOL. 38:9-10, p. 1272-1293
 2004 Ball, D.
Coelho, P.S.
Machás, A.
93.
Drivers of customers' cross-buying intentions
European Journal of Marketing
2004 : VOL. 38:9-10, p. 1129-1157
 2004 Ngobo, P.V.
94.
Retail sales explanations: resolving unsatisfactory sales encounters
European Journal of Marketing
2004 : VOL. 38:11-12, p. 1541-1561
 2004 Dunning, J.
O'Cass, A.
Pecotich, A.
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