haku: @indexterm consumer satisfaction / yhteensä: 567
viitteet: 112-121 / 567
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112.
Measuring the performance of electronic government services
Information & Management
2004 : JAN, VOL. 41:3, p. 369-375
 2004 Steyaert, J.C.
113.
An empirical study on predicting user acceptance of e-shopping on the Web
Information & Management
2004 : JAN, VOL. 41:3, p. 351-368
 2004 Shih, H-P.
114.
Marketing and the notion of well-being
Business Ethics
2004 : JAN, VOL. 13:1, p. 5-13
 2004 Gibbs, P.
115.
The impact of brand personality and customer satisfaction on customer's loyalty: Theoretical approach and findings of a causal analytical study in the sector of internet service providers
Electronic markets
2003 : VOL. 13:4, p. 294-308
 2003 Magin, S. (et al.)
116.
Customer retention management in the B2C electronic business
Long Range Planning
2003 : DEC, VOL. 36:6, p. 517-532
 2003 Wirtz, B. W.
Lihotzky, N.
117.
Reconciling the paradox of part-time service work: strategies for managers
Organizational Dynamics
2003 : VOL. 32:4, p. 342-356
 2003 McComb, S.A.
Bourne, K.A.
Woodard Barringer, M.
118.
Customer satisfaction in virtual environments: a study of online investing
Management Science
2003 : JUL, VOL. 49:7, p. 871-889
 2003 Balasubramanian, S.
Konana, P.
Menon, N.M.
119.
Which trust and when? Conceptualizing trust in business relationships based on context and contingency
International Review of Retail, Distribution and Consumer Research
2003 : OCT, VOL. 13:4, p. 405-421
 2003 Vaux Halliday, S.
120.
Antecedents of satisfaction in a marketing channel
Journal of Retailing
2003 : VOL. 79:4, p. 237-248
 2003 Ping Jr., R.A.
121.
Share of wallet in retailing: the effects of customer satisfaction, loyalty cards and shopper characteristics
Journal of Retailing
2003 : VOL. 79:2, p. 97-106
 2003 Mägi, A. W.
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