haku: @indexterm EMOTIONS / yhteensä: 133
viitteet: 20-29 / 133
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 otsikkovuositekijä
20.
The impact of emotions on service quality, satisfaction and positive word-of-mouth intentions over time
Journal of Marketing Management
2010 : MAY, VOL 26:5-6, p. 381-394
 2010 White, C. J.
21.
How does the web make youth feel? Exploring the positive digital native rhetoric
Journal of Marketing Management
2010 : DEC, VOL. 26:13-14, p. 1345-1366
 2010 Page, K.
Mapstone, M.
22.
Primary and secondary effects of emotions on behavioural intention of theatre clients
Journal of Marketing Management
2010 : DEC, VOL. 26:13-14, p. 1201-1217
 2010 Palmer, A.
Koenig-Lewis, N.
23.
Dissatisfied with life but having a good day: Time-use and well-being of the unemployed
Economic Journal
2010 : SEP, VOL. 120:547, p. 867-889
 2010 Knabe, A. (et al.)
24.
"Seeing is believing": The effects of facial expressions of emotion and verbal communication in social dilemmas
Journal of Behavioral Decision Making
2010 : VOL. 23:3, p. 271-287
 2010 Stouten, J.
Cremer, D. de
25.
A theory matrix for mediators
Negotiation Journal
2010 : APR, VOL. 26:2, p. 203-235
 2010 Zariski, A.
26.
Article list of contents
Journal of Public Economics
2009 : DEC, VOL. 93:11-12, p. 1119-1284
 2009
27.
A typology of consumers' emotional response styles during service recovery encounters
British Journal of Management
2009 : SEP, VOL. 20:3, p. 292-308
 2009 Schoefer, K.
Diamantopoulos, A.
28.
A predictive study of emotional labor and turnover
Journal of Organizational Behavior
2009 : NOV, VOL. 30:8, p. 1151-1163
 2009 Chau, S.L. (et al.)
29.
Lying and smiling: informational and emotional deception in negotiation
Journal of Business Ethics
2009 : SEP II, VOL. 88:4, p. 691-709
 2009 Fulmer, I.S.
Barry, B.
Long, D.A.
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