haku: @freeterm CUSTOMER SATISFACTION / yhteensä: 14
viitteet: 6-14 / 14
« edellinen sivu | seuraava sivu »
 otsikkovuositekijä
6.
Customer satisfaction and loyalty to alpine ski resorts: the moderating effect of lifestyle, spending and customers´ skiing skills
International Journal of Tourism Research
2007 : NOV/DEC, VOL. 9:6 p. 409-421
 2007 Matzler, K.
Fuller, J.
Faullant, R.
7.
Customer-oriented culture: definition, guidelines, and the case of Iran's public sector
Journal of international marketing and marketing research
2007 : VOL. 32:3, p. 143-161
 2007 Abzari, M.
Yazdanshenas, M.
8.
Advertiser satisfaction with advertising agency creative product
European Journal of Marketing
2006 : VOL. 40:11-12, p. 1254-1270
 2006 Hill, R. M
9.
Improving on-time service delivery: the case of project as product
Human Systems Management
2005 : VOL. 24:1, p. 67-81
 2005 Budd, C.S.
Cooper, M.J.
10.
The effect of brand, agent, and price on consumer evaluation of travel services
Journal of Travel & Tourism Marketing
2005 : VOL. 19:1, p. 39-48
 2005 Ainscough, T. L.
11.
The impact of interpersonal satisfaction on repurchase decisions
Journal of supply chain management
2003 : SUMMER, VOL. 39:3, p. 30-38
 2003 Preis, M.W.
12.
Return on Customer Satisfaction: wie rentabel sind Massnahmen zur Steigerung der Zufriedenheit?
Zeitschrift für Betriebswirtschaft
2001 : OCT, VOL. 71:10, p. 1161-1190
 2001 Fischer, M.
Hermann, A.
Huber, F.
13.
The impact of critical incidents on customer satisfaction in business-to-business relationships
Journal of Business-to-Business Marketing
2000 : VOL. 8:1, p. 25-54
 2000 Backhaus, K.
Bauer, M.
14.
Predicting queueing delays.
Management Science
1999 : JUN, VOL. 45:6, p. 870-888
 1999 Whitt, W.
« edellinen sivu | seuraava sivu »
SCIMA