haku: @author Dabholkar, P. / yhteensä: 4
viitteet: 1-4 / 4
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1.
A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study
Journal of Retailing
2000 : SUMMER, VOL. 76:2, p. 139-174
 2000 Dabholkar, P.
Shepherd, D.
Thorpe, D.
2.
Consumer evaluations of new technology-based self-service options: an investigation of alternative models of service quality
International Journal of Research in Marketing
1996 : FEB, VOL. 13:1, p. 29-52
 1996 Dabholkar, P.
3.
Incorporating choice into an attitudinal framework: analyzing models of mental comparison processes
Journal of Consumer Research
1994 : JUN, VOL. 21:1, p. 100-118
 1994 Dabholkar, P.
4.
Consumer recycling goals and their effect on decisions to recycle: a means-end chain analysis
Psychology & Marketing
1994 : JUL/AUG, VOL. 11:4, p. 313-340
 1994 Bagozzi, R.
Dabholkar, P.
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