haku: @author Enz, C. A. / yhteensä: 18
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1.
Issues of concern for restaurant owners and managers
Cornell Hotel and Restaurant Administration Quarterly
2004 : NOV, VOL. 45:4, p. 315-332
 2004 Enz, C. A.
2.
The best of times, the worst of times: differences in hotel performance following 9/11
Cornell Hotel and Restaurant Administration Quarterly
2002 : OCT, VOL. 43:5, p. 41-52
 2002 Enz, C. A.
Canina, L.
3.
Voices from the field: GMs' responses to the events of September 11, 2001
Cornell Hotel and Restaurant Administration Quarterly
2002 : FEB, VOL. 43:1, p. 7-20
 2002 Taylor, M. S.
Enz, C. A.
4.
What keeps you up at night? Key issues of concern for lodging managers
Cornell Hotel and Restaurant Administration Quarterly
2001 : APR, VOL. 42:2, p. 38-45
 2001 Enz, C. A.
5.
How wired are we? : The selection and use of new technology in U. S. hotels
Cornell Hotel and Restaurant Administration Quarterly
2000 : DEC, VOL. 41:6, p. 40-48
 2000 Namasivayam, K.
Enz, C. A.
Siguaw, J. A.
6.
Managing for excellence: conclusions and challenges from a study of best practices in the U. S. lodging industry
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 30-39
 2000 Dubé, L.
Enz, C. A.
Renaghan, L. M..
Siguaw, J. A.
7.
Best practices in service quality
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 20-29
 2000 Enz, C. A.
Siguaw, J. A.
8.
Best practices in service quality
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 20-29
 2000 Enz, C. A.
Siguaw, J. A.
9.
Best practices in human resources
Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL. 41:1, p. 48-61
 2000 Enz, C. A.
Siguaw, J. A.
10.
Service more segments and offering more products.
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 54-62
 1999 Enz, C. A.
Potter, G.
Siguaw, J. A.
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