haku: @author Filiatrault, P. / yhteensä: 9
viitteet: 1-9 / 9
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 otsikkovuositekijä
1.
Public self-consciousness disposition effect on reactions to waiting in line
Journal of Consumer Behaviour
2003 : MAR, VOL. 2:3, p. 212-231
 2003 Marquis, M.
Filiatrault, P.
2.
Understanding complaining responses through consumer' self-consciousness disposition
Psychology & Marketing
2002 : MAR, VOL. 19:3, p. 267-292
 2002 Marquis, M.
Filiatrault, P.
3.
Value strategy rather than quality strategy: a case of business-to-business professional services
Journal of Business Research
1999 : JUN, VOL. 45:2, p. 235-246
 1999 Lapierre, J.
Filiatrault, P.
Chebat, J.-C.
4.
Managing business-to-business marketing relationships in consulting engineering firms
Industrial Marketing Management
1997 : MAR, VOL. 26:2, p. 213-222
 1997 Filiatrault, P.
Lapierre, J.
5.
Service quality and service productivity management practices
Industrial Marketing Management
1996 : MAY, VOL. 25:3, p. 243-255
 1996 Filiatrault, P.
Harvey, J.
Chebat, J.-C.
6.
The implication of relationship marketing in commercial banking. (Banken)
Industrial Marketing Management
1993 : MAY, VOL. 22:2 VOL. 22:2, P. 141-148
 1993 Perrien, J.
Filiatrault, P.
Ricard, L.
7.
How service firms set their marketing budgets.
Industrial Marketing Management
1990 : FEB, VOL. 19:1, p. 63-67
 1990 Filiatrault, P.
Chebat, J.-C.
8.
Pratiques de gestion du marketing des services.
Revue Francaise du Marketing
1987 : MAY-JUL, 113, p. 49-67
 1987 Filiatrault, P.
Chebat, J. B.
9.
Joint purchasing decisions: a comparison of influence structure in family and couple decision-making units.
Journal of Consumer Research
1980 : SEP, VOL. 7:2, p. 131-140
 1980 Filiatrault, P.
Ritchie, J. R. B.
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