haku: @author Hui, M.K. / yhteensä: 6
viitteet: 1-6 / 6
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1.
The impact of a prestigious partner on affinity card marketing
European Journal of Marketing
2005 : VOL. 39:1-2, p. 33-53
 2005 Fock, H.K.Y
Woo, K.
Hui, M.K.
2.
Reactions of service employees to organization–customer conflict: A cross-cultural comparison
International Journal of Research in Marketing
2004 : JUN, VOL. 21:2, p. 107-121
 2004 Hui, M.K.
Au, K.
Fock, H.
3.
What to tell consumers in waits of different lengths. An integrative model of service evaluation (Verbraucherforschung)
Journal of Marketing
1996 : APR, VOL. 60:6, p. 81-90
 1996 Hui, M.K.
Tse, D.K.
4.
The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting
Journal of Consumer Research
1992 : SEP, VOL. 19:2, p. 271-281
 1992 Bateson, J.E.G.
Hui, M.K.
5.
Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience
Journal of Consumer Research
1991 : SEP, VOL. 18:2, p. 174-184
 1991 Hui, M.K.
Bateson, J.E.G.
6.
Perceived control and the effects of crowding and consumer choice on the service experience
Journal of Consumer Research
1991 : VOL. 18:2, p.174-184
 1991 Hui, M.K.
Bateson, J.E.G.
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