haku: @author Westbrook, R. A. / yhteensä: 7
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1.
Product/cunsumption-based affective responses and postpurchase processes.
Journal of Marketing Research
1987 : AUG, VOL. 24:3, p. 258-270
 1987 Westbrook, R. A.
2.
Spatial demand model in an intrabrand context.
Journal of Marketing
1985 : SUMMER, VOL. 49:3, p. 106-113
 1985 Black, W. C.
Ostlund, L. E.
Westbrook, R. A.
3.
The vicious circle of consumer complaints.
Journal of Marketing
1984 : SUMMER, VOL. 48:3, p. 68-78
 1984 Fornell, C.
Westbrook, R. A.
4.
A rating scale for measuring product/service satisfaction.
Journal of Marketing
1980 : FALL, VOL. 44:4, p. 68-72
 1980 Westbrook, R. A.
5.
Intrapersonal affective influences on consumer satisfaction with products.
Journal of Consumer Research
1980 : JUN, VOL. 7:1, p. 49-54
 1980 Westbrook, R. A.
6.
Patterns of information source usage among durable goods buyers.
Journal of Marketing Research
1979 : AUG, VOL. 16:3, p. 303-312
 1979 Westbrook, R. A.
Fornell, C.
7.
An analysis of shopper dissatisfaction for major household appliances.
Journal of Marketing Research
1978 : 3 AUG VOL.15 p.456-466
 1978 Westbrook, R. A.
Newman, J. W.
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