haku: @author Yavas, U. / yhteensä: 30
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1.
Performance measurement: the case of a theme park
Journal of international marketing and marketing research
2011 : JUN, VOL 36:2, p. 89-95
 2011 Yavas, U.
2.
Relative efficacy of organizational support and personality traits in predicting service recovery and job performances: A study of frontline employees in Turkey
Tourism review = Revue de tourism = Zeitschrift für Tourismus
2010 : VOL. 65:3, p. 70-83
 2010 Yavas, U.
Karatepe, O.M.
Babakus, E.
3.
Configurations of service quality perceptions: an inter-segment analysis
Journal of international marketing and marketing research
2010 : JUN, VOL. 35:2, p. 67-75
 2010 Yavas, U.
4.
Export involvement by SMEs: Correlates and characteristics
Journal of international marketing and marketing research
2009 : JUN, VOL. 34:2, p. 85-95
 2009 Yavas, U.
Babakus, E.
5.
Antecedents of service performance gap: an empirical re-examination
Journal of International Selling and Sales Management
2006 : VOL. 12:2, p. 69-78
 2006 Yavas, U.
Babakus, E.
Treadway, B.
6.
Consumer attitudes toward advertising in Turkey
Journal of International Selling and Sales Management
2003 : AUTUMN, VOL. 9:2, p. 73-82
 2003 Yavas, U.
7.
Attitudes of US doctors and dentists towards advertising: a comparative study
International Journal of Advertising
2001 : VOL. 20:3, p. 341-359
 2001 Yavas, U.
Riecken, G.
8.
An Assessment of Servqual in Germany
Journal of International Selling and Sales Management
2001 : VOL. 7:1, p. 15-24
 2001 Yavas, U.
Benkenstein, M.
9.
Front and back-stage strategies in service delivery in the hospitality industry: a conceptual framework
Marketing Intelligence and Planning
1995 : VOL. 13:11, p. 22-26
 1995 Yavas, U.
Yasin, M.
Wafa, M.
10.
Research note: Students as subjects in advertising and marketing research
International Marketing Review
1994 : VOL. 11:4, p. 35-43
 1994 Yavas, U.
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