haku: @journal_id 1175 / yhteensä: 10
viitteet: 1-10 / 10
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1.
Achieving a total customer service culture: the Mass Transit Railway Corporation experience
Asia Pacific Journal of Quality Management
1995 : VOL. 4:4, p. 46-50
 1995 Tang, S.
Maule, P.
2.
Company culture and total quality management: a case study
Asia Pacific Journal of Quality Management
1995 : VOL. 4:4, p. 41-45
 1995 Wai-Kwok, L.
Wai-Kwok, T.
3.
Assessing the validity of SERVQUAL: an empirical analysis in Hong Kong
Asia Pacific Journal of Quality Management
1995 : VOL. 4:4, p. 33-40
 1995 Lam, S.
4.
The practices of quality circles in Hong Kong
Asia Pacific Journal of Quality Management
1995 : VOL. 4:4, p. 17-32
 1995 Koo, L.
5.
The experience of implementing ISO 9000 in Hong Kong
Asia Pacific Journal of Quality Management
1995 : VOL. 4:4, p. 6-16
 1995 Lee, T.
6.
Total Quality Management in manufacturing systems: a review of integrative studies
Asia Pacific Journal of Quality Management
1994 : VOL. 3:3, p. 62-77
 1994 Chen, W.
7.
Quality in information technology: incorporating the market-driven quality concepts
Asia Pacific Journal of Quality Management
1994 : VOL. 3:3, p. 54-61
 1994 Bakar, R.
8.
TQM in the socialist market economy of China
Asia Pacific Journal of Quality Management
1994 : VOL. 3:3, p. 36-44
 1994 Yuanzhang, L.
9.
Implementing international quality system standards: the Malaysian experience
Asia Pacific Journal of Quality Management
1994 : VOL. 3:3, p. 28-35
 1994 Ali, A.
10.
Experience with implementing ISO 9000
Asia Pacific Journal of Quality Management
1994 : VOL. 3:3, p. 9-27
 1994 Wenmoth, B.
Dobbin, D.
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