haku: @indexterm customers / yhteensä: 1341
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 otsikkovuositekijä
1.
They arrive with new information. Tourism flows and production efficiency in the European regions
Tourism Management
2011 : AUG, VOL. 32:4, p. 750-758
 2011 Marrocu, E.
Paci, R.
2.
Customer knowledge enabled innovation capability: proposing a measurement scale
Journal of Knowledge Management
2011 : VOL. 15:4, p. 648-674
 2011 Belkahla, W.
Triki, A.
3.
Customer insights that matter
Journal of Business Ethics
2011 : JUN, VOL 51:2, p. 342-344
 2011 Barwise, P.
Meehan, S.
4.
A theatrical perspective on service performance evaluation: The customer-critic approach
Journal of Marketing Management
2011 : MAY, VOL. 27:5-6, p. 477-502
 2011 Harris, K. (et al.)
5.
Will the frog change into a prince? Predicting future customer profitability
International Journal of Research in Marketing
2011 : DEC, VOL. 28:4, p. 281-294
 2011 Rust, R.T.
Kumar, V.
Venkatesan, R.
6.
Patterns of gaining and sharing of knowledge about customers: a study of an Express Parcel Delivery Company
Journal of industrial ecology
2011 : MAR, VOL. 9:1, p. 29-47
 2011 Aziz, N.
Sparrow, J.
7.
Bridging the gap for destination extreme sports: a model of sports tourism customer experience
Journal of Marketing Management
2011 : DEC, VOL. 27:13-14, p. 1341-1365
 2011 Klaus, P.
Maklan, S.
8.
Theorizing the client-consultant relationship from the perspective of social-systems theory
Organization
2011 : JAN, VOL. 18:1 p. 3-22
 2011 Mohe, M.
Seidl, D.
9.
Consumer switching costs and firm pricing: evidence from bank pricing of deposit accounts
Journal of Industrial Economics
2011 : JUN, VOL. 59:2, p. 296-320
 2011 Hannan, T.H.
Adams, R.M.
10.
The influence of service quality and trade show effectiveness on post-show purchase intention
European Journal of Marketing
2011 : VOL. 45:11-12, p. 1642-1659
 2011 Gottlieb, U.R.
Brown, M.R.
Drennan, J.
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