haku: @author Crowley, A. / yhteensä: 1
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Tekijä: | Crowley, A. Hoyer, W. |
Otsikko: | An integrative framework for understanding two-sided persuasion |
Lehti: | Journal of Consumer Research
1994 : MAR, VOL. 20:4, p. 561-574 |
Asiasana: | RESEARCH COMMUNICATION THEORIES |
Kieli: | eng |
Tiivistelmä: | This article develops a framework that encompasses past two-sided persuasion research and incorporates additional theory and research on optimal arousal and attitude toward the ad to provide explanations for inconsistencies in previous findings. In particular, explanations are provided for the following: (1) when credibility gains will be enhanced, (2) when refutation is needed, (3) how the message should be structured (in terms of amount and placement of negative information. |
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