haku: @author Needham, J. E. / yhteensä: 1
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| Tekijä: | Carr, S. Mak, Y. T. Needham, J. E. |
| Otsikko: | Differences in strategy, quality management practices and performance reporting systems between ISO accredited and non-ISO accredited companies |
| Lehti: | Journal of World Trade
1997 : OCT, VOL. 31:5, p. 383-403 |
| Asiasana: | STANDARDS COMPETITIVE ADVANTAGE CORPORATE STRATEGY STOCHASTIC GAMES PERFORMANCE APPRAISAL REPORTING |
| Kieli: | eng |
| Tiivistelmä: | This research compares the business strategy, quality management practices and performance reporting systems of New Zealand manufacturing companies which have ISO accreditation with those of non-ISO accredited companies. It was found that companies pursuing a quality strategy are more likely to have ISO accreditation. There was inconclusive support for the hypothesis relating to the differences between quality management practices of ISO and non-ISO accredited companies. Overall, the results suggest that ISO accredation does not necessarily result in the increased adoption of quality management practices. |
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