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Tekijä:Chernatony, L. de
Riley, F. D.
Otsikko:Experts' views about defining services brands and the principles of services branding
Lehti:Journal of Business Research
1999 : OCT, VOL. 46:2, p. 181-192
Asiasana:Service
Brands
Marketing
United Kingdom
Europe
Kieli:eng
Tiivistelmä:There is a dearth of research into the nature of services brands and the principles of services branding, which is addressed by interviewing 20 leading-edge brand consultants. The consensus view was that branding principles are common btw. products and services at the conceptual level.
SCIMA tietueen numero: 196774
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