haku: @author Czepiel, J. A. / yhteensä: 1
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Tekijä: | Reddy, S. K. Czepiel, J. A. |
Otsikko: | Measuring and modeling the effects of long-term buyer-seller relationships in corporate financial services markets |
Lehti: | Journal of Business Research
1999 : NOV, VOL. 46:3, p. 235-244 |
Asiasana: | Companies Finance Markets Models |
Kieli: | eng |
Tiivistelmä: | The paper determines the role of long-term buyer-seller relationship in corporate financial services market. There is presented general structure of a relationship model, effects of product performance, knowledge of customer needs, selling, and past usage on relationships. A structural equation methodology is used. |
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