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| Tekijä: | Kim, H.-B. |
| Otsikko: | A contextual investigation of the operation and management of airport concessions |
| Lehti: | Tourism Management
2001 : APR, VOL. 22:2, p. 149-155 |
| Asiasana: | Tourist industry Tourism Travel Airports Performance management |
| Vapaa asiasana: | Duty-free |
| Kieli: | eng |
| Tiivistelmä: | The study examines the airport concession sector, the important attributes of concession for the increase of profit and customer satisfaction, effective methods of concession management, and various components of contracts between lessee (concessionaire) and lessor (airport authority). |
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