haku: @author Shcwartz, A. / yhteensä: 1
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Tekijä: | Cookie, A.D. Meyvis, T. Shcwartz, A. |
Otsikko: | Avoiding future regret in purchase-timing decisions |
Lehti: | Journal of Consumer Research
2001 : MAR, VOL. 27:4, p. 447-459 |
Asiasana: | CONSUMER BEHAVIOUR DECISION MAKING PURCHASING |
Kieli: | eng |
Tiivistelmä: | When deciding when to make a purchase, people often compare their outcomes to those that would have occured had they purchased earlier or later. In this article, it is examined how pre- and postpurchase comparisons affect regret and satisfaction, and whether consumers learn to avoid decisions that result in regret. |
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