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| Tekijä: | Coakes, E. Bradburn, A. Sugden, G. |
| Otsikko: | Managing and leveraging knowledge for organisational advantage |
| Lehti: | Knowledge management research & practice
2004 : AUG, VOL. 2:2, p. 118-128 |
| Asiasana: | Knowledge management Intellectual capital Organizations Networks |
| Kieli: | eng |
| Tiivistelmä: | This paper focuses on two elements of process knowledge (henceforth as: p-kn.) that are called sticky and fluid knowledge. P-kn. is a potential source of competitive advantage for an organisation and is key to the development of intellectual capital (here as: int-cap.) for an organization. Knowledge management (KM) is the operational means of delivering this int-cap. value. Two cases are presented illustrating p-kn. and its value and exploitation for the development of int-cap. The findings emphasize the necessity for a multiplicity of means for p-kn. transfer to ensure the best possible distribution. Particularly, in order to ensure that sticky p-kn. is transformed into fluid p-kn., it is recommended that, communities and face-to-face discussions supplement knowledge exchanges via electronic networks. |
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