haku: @author Gil Saura, I. / yhteensä: 1
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Tekijä: | Gallarza, M. G. Gil Saura, I. |
Otsikko: | Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students' travel behaviour |
Lehti: | Tourism Management
2006 : JUN, VOL: 27:3, p. 437-452 |
Asiasana: | travel students experience |
Kieli: | eng |
Tiivistelmä: | The purposes of this study are following: to investigate the dimensionality of consumer value in a travel-related context (students' travel behaviour), combining positive and negative inputs of value and to explore the relations between consumer perceptual constructs. The findigs show the existence of a quality-value-satisfaction-loyalty chain and illustrate the complexity of value dimensions sensitive to the tourism experience. |
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