haku: @author Griffin, A. / yhteensä: 10
viite: 9 / 10
Tekijä:Griffin, A.
Hauser, J. R.
Otsikko:Patterns of communication among marketing, engineering and manufacturing - A comparison between two product teams
Lehti:Management Science
1992 : MAR, VOL. 38:3, p. 360-373
Asiasana:MARKETING
MANUFACTURING
PROCESS ENGINEERING
COMMUNICATION
TEAM WORK
DEVELOPMENT
Kieli:eng
Tiivistelmä:Communication patterns are examined for two matched product development teams where the key difference between the groups is that one used a phase-review development process and the other used Quality Function Deployment (QFD), a product development process adopted by over 100 USA and Japanese firms. The data found suggest that QFD enhances communication levels within the core team (marketing, engineering, manufacturing). On the other hand, QFD team communicates less on planning information and less with members of the firm external to the team.
SCIMA tietueen numero: 107577
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