haku: @indexterm evaluation / yhteensä: 1041
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Tekijä:Lam, S. Y.
Otsikko:Evaluating Promotions in Shopping Environments: Decomposing Sales Response into Attraction, Conversion, and Spending Effects
Lehti:Marketing Science
2001 : VOL. 20:2, p. 194-215
Asiasana:EVALUATION
PROMOTION
SHOPPING
RETAILING
Kieli:eng
Tiivistelmä:This paper proposes a framework that incorporates all three of effect categories and examines their influence on store performance. Specifically, store sales are broken down into four components: front traffic, store-entry ratio, closing ratio, and average spending. Using inexpensive and readily available infrared and video imaging technology, it is possible to measure these four components in a wide variety of retail environments, allowing retailers to obtain a richer understanding of the effectiveness of promotional activities on store sales. Finally, managerial and academic implications of this work are described, and potential extensions of the joint model are suggested.
SCIMA tietueen numero: 225777
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